About Us Contact Us
Login to

Vision Claims

All vision claims should be filed with Vision Service Plan (VSP), the Health Plan’s vision benefit manager.  When you visit a VSP provider, your doctor should take care of your claim.

Vision claims from non-VSP providers should be filed with VSP.

ONLINE
Registered users of VSP.com can submit claims electronically online.

To submit your non-network vision claims online, follow the steps below:

  1. Be sure your receipts have been scanned and are accessible by your computer
  2. Login to your vsp.com account
  3. Click on View Your Benefits, then My Benefits
  4. Scroll down and click Submit an Out-of-Network Claim
  5. Complete the fields and follow the prompts
  6. Upload your receipts
  7. Click Submit
NOTE: After completing a vision claim form online, you may also print your completed form and return it along with your receipt(s) by mail, using the information below.
By MAIL
ALL CLAIMS BY MAIL MUST BE SUBMITTED ON A VSP MEMBER REIMBURSEMENT FORM.

  1. To submit a claim by mail, download the VSP Member Reimbursement Form here or contact VSP Member Services at 800.877.7195 to request a form. The form can be sent to a preferred address or emailed to you. You must complete the form and mail it to the address below.
  2. If you submit a claim online, you may also print and mail copies of your claim form and receipt(s) to the address below:

Vision Service Plan
Attention: Claims Services
P.O. Box 495918
Cincinnati, OH 45249-5918