How to Contact CVS Caremark
Important phone numbers and webpages where you can find additional information or assistance throughout the transition to CVS Caremark.
Important CVS Caremark Phone Numbers and Websites |
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| CVS Caremark Customer Care | (855) 271-6601 | 24 hours a day/7 days a week |
| CVS Specialty | (800) 237-2767 | 6:30 a.m. to 8:00 p.m. Central Time, Monday through Friday |
Digital Tools |
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| CVS Caremark | Caremark.com | |
| CVS Specialty – List of specialty drugs |
CVSspecialty.com – CVSspeciality.com/druglist |
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| CVS Mail Service | Caremark.com | |
| Transfer long-term medications to in-store pickup at any CVS retail pharmacy |
Caremark.com | |
| Find a network pharmacy | Caremark.com | |
| List of covered/excluded medications | Caremark.com/portal/asset/Advanced_Control_Formulary.pdf | |
| Check drug cost tool | Caremark.com | |
| Receive a new OneTouch blood glucose meter at no cost*
*Certain restrictions apply. A new OneTouch meter will be provided at no cost to all benefit eligible participants and their covered dependents who meet the coverage requirements. |
Caremark.com/ManagingDiabetes | |
